Welcome to Breakthrough Pilates!

These Terms and Conditions outline the rules and regulations for the use of our services, website, and studio. By accessing or using any of our services, you agree to comply with and be bound by these terms.

1. General Policies

• Clients must be at least 18 years old or have parental consent to participate in classes or private sessions.
• Breakthrough Pilates reserves the right to refuse service to anyone for any reason at any time.
• All clients must complete a waiver and intake form before their first session.

2. Class Reservations and Cancellations

• All sessions and classes must be booked in advance through our online booking system.
• Cancellations must be made at least 12 hours for group classes and 24 hours for private lessons before the scheduled session to avoid a late cancellation fee.
• No-shows or late cancellations may be subject to full charge for the session.

3. Payments and Refunds

• Payment is required at the time of booking. We accept major credit cards and online payments.
• All sales are final. No refunds will be issued for unused sessions or packages.
• Packages and class credits must be used within the specified expiration date.
• In the event of instructor cancellation, clients will receive a credit for a future session.

4. Health and Safety

• Clients must inform instructors of any injuries, medical conditions, or physical limitations before participating in a session.
• Breakthrough Pilates is not liable for any injuries sustained before, during, or after class participation.
• Proper attire, including grip socks, is required for hygiene and safety.

5. Studio Etiquette

• Please arrive 10 minutes before the start of your class.
• No cell phone use during class to maintain a focused environment.
• Clients must wipe down equipment after use with provided sanitizing wipes.

6. Membership and Packages

• Memberships and class packages are non-transferable and cannot be shared.
• Memberships may be frozen for medical reasons with appropriate documentation.

7. Privacy Policy

• Client personal information will be kept confidential and will not be shared with third parties except as required by law.

8. Changes to Terms and Conditions

• Breakthrough Pilates reserves the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
• For any questions or concerns, please contact us via the chat feature or email info@breakthroughpilates.com

Thank you for choosing Breakthrough Pilates!